Terms & Conditions

Ordering from us

To ensure maximum on-line safety, all orders placed will pass through a secure server utilising 256 bit encryption. Throughout our checkout process you will be given the opportunity to check your order, when your order has been successfully placed we will send you a confirmation email detailing the products you have ordered.
You will receive an email on dispatch containing your tracking information.

We may refuse to accept an order:
(a)    where goods are not available;
(b)    where we cannot obtain authorisation for your payment;
(c)    if there has been a pricing or product description error.

We accept payment by most major Credit or Debit Cards using the Secure Trading secure payment gateway.

Paying via Bank transfer: Simply place your order as normal and follow the on-line lnstructions.

Prices on our website are inclusive of VAT at the current rate and are shown in British Pounds Sterling.

Shipping and Delivery
Discreet Gifts offers a fast and efficient turn around on all products purchased from our website.

For information on our shipping & postage, please see our Postage Information page

Returns Policy
In the unlikely event your item arrives damaged or you are not completely satisfied with your item,  then please contact us via phone or email prior to returning the item, we will provide you with the return instructions. Items must be returned within 7 day's of receiving your item.
Items may only be returned if they are sealed in their original packaging and remain unused.
When returning items it will be your responsibility that it reaches us so we suggest obtaining a proof of postage receipt. All items must be returned with the appropriate level of insurance in case of loss or damage in transit.
A full refund (excluding P & P costs) will be issued for any wrongly ordered items via the same way it was originally paid.Any damaged or faulty goods will receive a full refund via the same way as it was originally paid.Any questions please don't hesitate to contact us.


Contact details

If you have any questions or queries please give our experienced and friendly staff a call on;

Telephone number - 01553 277350

Email - enquiries@discreetgifts.co.uk


latest clothing product or offer here